Below are the questions we hear most, grouped by topic. If you cannot find your answer, contact us during business hours and we will be glad to help.
The Tour Experience
What is Cafe on the Strip?
Cafe on the Strip is a uniquely British high tea adventure set aboard a charming double-decker bus in Las Vegas. Sit at blue table sets sized for two or four guests, use gilded place settings, and enjoy floral decorations throughout the bus. Indulge in teas with three tiers of scones, delicate finger sandwiches, and sweet treats. As you journey past iconic Las Vegas landmarks like the White Chapel, the Welcome to Las Vegas sign, and major Strip hotels, you watch through panoramic windows and a glass roof. Afternoon tea at its most refined, Vegas style.
How long does the Cafe on the Strip tour last?
Cafe on the Strip is a 90-minute experience. The tour itself lasts about 75 minutes. Please arrive at least 15 minutes before your departure time for boarding.
On which days does the tour operate?
The tour runs Thursday through Monday, with a 12pm departure. Please check your booking page for the most current operating schedule.
How often do tours run in Las Vegas?
Cafe on the Strip bus tours operate several days a week with multiple departure times per day. During peak times, we may add tour slots to meet demand.
Where do I board and disembark?
The tour bus departs from the Sahara Hotel at 2535 S Las Vegas Blvd, Las Vegas, NV 89109. You also disembark there once your tour is complete.
Booking & Tickets
Do I need to choose a date for my tour?
Yes. When you book your ticket, select the date you would like to experience the bus tour. Tickets are valid only for the date booked and are non-refundable. For more details, refer to the instructions in your booking confirmation email.
Where can I purchase my ticket?
You can purchase your Cafe on the Strip tickets directly on our website. Booking through our site ensures you get the best prices available.
Is there a minimum ticket requirement?
Yes. You must purchase at least two Cafe on the Strip tickets per booking.
Can I change the date or time after booking?
Once your tour has been purchased, you are not able to reschedule.
What is the refund policy?
For cancellations or rescheduling, please contact us by email at least 72 hours before your departure time. All cancellation requests are handled at management's discretion. If a refund is offered, a 50% cancellation fee is deducted from each ticket refunded.
What is the difference between General and Premium Admission?
Both ticket types include private table seating and our signature menu. Premium Admission adds priority boarding, elevated scenic seating with panoramic Strip views, and exclusive access to the VIP Lounge inside the Sahara Hotel. Premium guests also enjoy an extra dessert and sandwich.
Is there a discount available for groups?
Yes, discounts are offered for groups of 20 or more. For group sales, please contact us directly.
Can I hire a bus for a private event?
Yes, our buses are available for private hire. Please get in touch to discuss your event, or fill out the booking request on our website.
Onboard & What to Expect
Is there a dress code?
There is no dress code, but we encourage guests to dress up.
Can I bring food and drink on the tour?
Outside food and drink are not permitted on the tour bus. Food and drinks are served during the experience and are included with your ticket.
Is there a restroom on the bus?
Yes, there is a restroom onboard. Our staff keeps it clean throughout the tour for your comfort.
Are audio-guides available in my language?
Our tours do not currently feature location-synchronized audio guides. We provide engaging pre-recorded or live commentary in English.
Families & Accessibility
What is the child ticketing policy?
Children's tickets are priced the same as adult tickets. All children must be accompanied by an adult age 16 or older. Please make sure strollers are folded and stowed on the lower deck while onboard.
Do I need to purchase tickets for my children?
Yes. Tickets are required for all children aged three or older.
Can I bring a stroller on the bus?
Yes, strollers are allowed provided they are folded and do not obstruct the walkways.
Is accommodation available for people with disabilities?
Our departure point is wheelchair accessible, and we offer a table on the first floor of the bus for wheelchair users. For further accessibility questions, please reach out directly.
